Accounts Receivable Administrator

Monday, November 25, 2024

Unisync is a leading provider of award-winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines, and a broad base of government entities such as the Federal Government of Canada.

Job Summary: The Accounts Receivable Administrator’s main responsibility is to ensure that customer accounts accurately reflect payments received. The AR Administrator must continuously monitor and process incoming payments in compliance with financial policies and procedures.

Duties and Responsibilities:

• Managing and collecting overdue payments, updating customer account information, and providing customers with their account information upon request.
• Preparing and processing credit card email receipts.
• Opening mail and preparing bank deposits.
• Posting customer payments by recording all cash cheques, credit card payments, and direct deposits.
• Preparing and applying adjustments to billing records such as refunds given, discounts, and credit notes.
• Preparing billing reports for customers and consulting policy books when necessary.
• Investigating billing discrepancies and reconciling outstanding discrepancies on those accounts.
• Maintaining the monthly account receivable ledger and balancing monthly bank statements with deposits made.
• Maintaining the daily payment ledger of credit cards.
• Fielding questions, requests, and complaints from customers.
• Creating and modifying word-processed documents and complex spreadsheets.
• Resolving issues related to double payments, payments to wrong accounts, and end-of-the-month balances.
• Exchanging customer account information with employees within the accounting and finance department.

Experience and Education:

• Completion of college or associate’s degree in accounting or business administration.
• Experience in accounts receivables and customer service.

Knowledge, Skills, and Abilities:

• Knowledge in accounting principles and understanding of financial reports.
• Verbal and written communication skills; active listening.
• Telephone and email etiquette.
• Customer service orientation.
• Above-average mathematical skills.
• Attention to detail and thoroughness in completing work tasks.
• Ability to work independently.
• Ability to work with a high volume of information and arrange data effectively.
• Cooperation and a pleasant demeanor with others.
• Integrity and trustworthiness.
• Time management and organizational skills.
• Computer knowledge in MS Excel, Outlook, Word, accounting software, Dynamic 365, and ERP systems.

Working Conditions, Physical Effort, and Environment:

• Sitting for 8 hours.
• Making repetitive motions.

Unisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human Resources at 1.800.668.3243 ext. 424. Unisync is committed to Employment Equity and diversity and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability, or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.