Coordinator, Standard Operating Procedures (10480)

JOB INFORMATION

Requisition ID: 10480

Number of Vacancies: 1

Department: Plant Maintenance - Plant Maintenance-Department Head & Staff

Salary Information: $84,029.40 - $105,050.40

Pay Scale Group: 08SA (CAN/S/J/08SA)

Employment Type: Regular

Weekly Hours: 35, Off Days: Saturday and Sunday Shift: Day

Posted On: December 17, 2024

Last Day to Apply: December 23, 2024

Reports to: Manager, Operations Support

The Toronto Transit Commission (TTC) is North America's third largest transit system and recognized as one of the top places to work in the GTA. The TTC’s new vision and mission statements promote the many environmental, social equity, and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

Career Opportunity

The Plant Maintenance Department is looking for a Coordinator - Standard Operating Procedures. This position coordinates and implements all aspects of the Plant Maintenance Department's practices and procedures program. The role develops, prepares, revises, and implements all Standard Operating Procedures required for the inspection, testing, repair, rehabilitation, and overhaul of systems, equipment, and infrastructure maintained by the Plant Maintenance Department, and conducts reviews, audits, and prepares associated reports.

What You Will Do

1. Coordinate and implement all aspects of the department’s SOPs program, including researching, developing, updating, and implementing SOPs related to the inspection, testing, repair, rehabilitation, and maintenance of Plant equipment, systems, and infrastructure.
2. Liaise with internal stakeholders and subject matter experts, and conduct technical feasibility studies to create new procedures or improve existing procedures.
3. Develop safety, reliability, and maintainability standards and conduct audits and evaluations of new or existing procedures to ensure conformance with best practices and regulations.
4. Administer the SOP database, control processes, produce reports, and deliver SOP training to staff.
5. Participate in the TTC's Customer Service Ambassador Program, promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination.
6. Provide leadership in the development and implementation of inclusive and accessible policies, programs, and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

What Skills Do You Bring?

1. Analytical skills
2. Ability to create, document, and manage information and records
3. Effective communication in a variety of mediums
4. Planning and organizing activities/projects to meet section and organizational goals
5. Proficiency in office technology, software, and applications
6. Maintaining documentation and historical records
7. Understanding and applying administrative policies, processes, and procedures

What Qualifications Do You Bring?

1. Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training, and experience deemed to be equivalent.
2. Previous experience in technical writing, or in the development of procedures, standards, work methods, or processes in an industrial, construction, and/or maintenance environment.
3. Sound knowledge of construction, maintenance, and/or safety principles, methods, and procedures as they relate to the maintenance of buildings, facilities, and plant equipment.
4. Familiarity with applicable codes, standards, and legislation (i.e. Occupational Health & Safety Act, Environmental Protection Act, etc.).
5. Knowledge of quality assurance principles and possess sound judgement, technical, analytical, and problem-solving skills.

What We Offer

1. Commitment to creating a diverse, equitable, and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
2. Membership in the TTC defined pension plan.
3. A comprehensive benefits package that covers health, dental, vision, and more.
4. Support for professional development opportunities through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism, and inclusion in the delivery of its services and in its workplaces. The TTC encourages applications from all individuals, including members of groups with historical and/or current barriers to equity. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process. Please contact Talent Management at (416) 393-4570 for accommodation requests.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.