Government jobs in South Africa

Purpose of Job

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including support in the development of government investigation plans, managing the development of key performance indicators highlighting improvement areas, assessing inspection requests from the General Audit Bureau and other government authorities, conducting government investigations, and providing needed support for officers for efficient and proper investigation completions.

Job Responsibilities

Government Investigation Planning

1. Develop government investigation plan and set related objectives ensuring alignment with ZATCA's overall strategy.
2. Set government investigation guidelines and develop related procedures in coordination with internal related stakeholders to ensure unification of investigation activities.
3. Devise government investigations key performance indicators to ensure continuous follow-up of procedures and investigations and to facilitate the highlighting of improvement areas.

Government Investigation Management

1. Receive and assess inspection requests from the General Audit Bureau and other government authorities to facilitate dispatchment to relevant stakeholders.
2. Schedule and assign assessed cases to relevant stakeholders ensuring proper and timely resolution of requests.
3. Conduct government investigations in line with set objectives and guidelines to examine relevant evidence in depth and communicate findings with relevant stakeholders.
4. Review government inspection assessing findings and ensuring compliance with related regulations to direct officers for further inspection if needed.
5. Provide needed support for officers in complex and delicate cases to ensure efficient and proper completion of investigations.

Government Investigations Reporting

1. Develop consolidated reports related to government investigations highlighting new non-compliance cases and trends to dispatch to relevant stakeholders for operations enhancement.

Organization and Operations

1. Follow all relevant policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.
2. Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner.
3. Escalate complex problems to the relevant person to ensure cases/issues are closed properly.
4. Perform other duties as requested.

People Management

1. Train junior staff on the different job activities to ensure transfer of know-how, when applicable.
2. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/junior staff.
3. Support junior staff or direct reports in order to execute their duties according to set policies and processes.

Job Details

Communication and Contacts

Education

Bachelor's degree in Business Administration or equivalent is required.

Experience

A minimum of 2 years of relevant experience.

Competencies

Negotiation and Influence - Developing
Criminal Investigations - Developing
Communication - Developing
Professionalism - Developing
Customs Procedure - Proficient
Legal Proceedings - Developing
Results Oriented - Developing
Customer Focus - Developing
Change Enabler - Developing
Customs Powers - Proficient