Human Resources Officer - dnata International

Human Resources Officer - dnata International

Job Purpose
The role will include HR data analytics, global HR data consolidation, and coordination with global HR teams. Plan, organise and implement front line Human Resource advice and support through consistent and fair implementation of HR processes and procedures to Line Departments in a timely and smooth manner, ensuring quality service across all departments. Additionally, provide comprehensive analytical support in managing the annual remuneration review process for outstations as per the agreed schedule, as well as information and reports required for the line departments. This role will focus on providing front line support to staff in Supervisory grades and below; however, on the more process-related aspects, they will also brief the management grades. The role will be based in Dubai, U.A.E.

Job Outline

1. Advice and brief new staff and managers on Key HR processes that will enable them to have an understanding of the various HR tools and be able to use them to an optimal level.
2. Support HR team in providing regular department updates and analyses on reports, as well as participating in projects. Prepare and analyse reports highlighting trends to line departments with recommendations for improvements that will add value.
3. Support a team of Human Resource Coordinators (HRCs) on administrative responsibilities to ensure overall HR process, procedures and policies are followed through in a consistent manner. Liaise with Admin Officers/ representatives within the business to ensure that all admin related activities performed are in concurrence within HR Policy and any scope for improvement is brought to the attention of Manager HR.
4. Collaborate with HRBPs to issue incentive scheme letters for business heads. Maintain a tracker to monitor the status of issued and signed letters.
5. Collect and maintain up-to-date People-related data across all dnata International business entities in adherence to data privacy regulations, ensuring its availability at all times. Verify all people data and perform necessary analysis to identify trends.
6. Deliver regular HR reports to the Strategy & Performance team, comparing targets versus actual performance on people related KPIs.
7. Support in the implementation and reporting of NAJM utilization across all dnata business areas in collaboration with record and recognition.
8. Participate in ESG reporting requirements, which may include data generation at entity level, consolidating data at an organisational level or analysing trends and identifying gaps as required.
9. Centrally maintain global repository of standardisation and governance related documents in liaison with local HR teams and HRBPs.
10. Responsible for all administrative requirements within the dnata HR team including maintenance of MS Teams channels and their content, coordinating monthly updates, organisation of global HR forums (virtual/in-person) and any other administrative requirements.

Qualifications & Experience

• Human Resources: 5+ Years
• Degree or Honours (12+3 or equivalent)
• Experience in an HR front line support position with a customer interface providing advise and guidance on policies and processes
• Sound knowledge of the relevant legislation, HR policies & procedures, rules and regulations.
• Excellent PC skills and exposure to HR based systems are required.
• Good customer service skills and ability to coach a team of support staff, strong communication skills in both written and spoken English.
• Good negotiating and persuasive abilities and ability to interact with all levels in the organisation.

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.