Welcome Centre Coordinator

Scope: Proficiently coordinate and support daily operations, facilitating a seamless experience for new joiner site-based employees focusing on the fastest time through the arrivals process, passing the information on the onboarding process, and ensuring the comfort of all new joiners throughout their arrivals journey.

Financial Responsibilities:

• Handle passports with care to avoid misplacing them.
• Ensure 100% attendance at EIDs/Medicals/Training appointments.

Customer Responsibilities:

• Assist all new joiners in understanding TG’s key policies.
• Ensure the comfort of all new joiners by providing them with hassle-free service.
• Accommodate and resolve queries and concerns of all new joiners during their journey through the arrivals process.

Process Responsibilities:

• Collect passports of all new joiner employees for Medical and EID processes, ensuring their safekeeping.
• Mark new joiners as arrived on HR360 upon their arrival.
• Conduct HRI sessions for all new joiners.

Innovation Responsibilities:

• Continuously suggest improvements to the arrivals process to make employees’ journeys more comfortable and enhance efficiency by reducing the time in the arrivals process.

Selection Criteria:

• English level should be 3 as per TG EPT standards.
• Intermediate knowledge along with hands-on experience with MS Office applications.
• MS Excel – Intermediate Level.
• MS Word – Basic.
• Outlook – Should have knowledge on how to read, write, or send emails on Outlook.
• Preferably a diploma holder (Higher secondary academic qualifications will also be considered as second priority).